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TonyNo
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| Posted: May 03 2008 at 11:39 | IP Logged
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Well, although SmartHome said that their ship-to error was corrected, it was not.  The PLM will not be delivered today and it won't be here for three more days. 
Also, their Tech Support people's response to my Help Desk submission was...
Quote:
| Due to the complexity of your question(s), and the many possible solutions, we'll be able to assist you much more efficiently by phone. We are currently looking into your issue at this time. Please call us so we can ask a few questions to guide you toward a resolution. |
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So, I called them. After reviewing the case, they said to replace the PLC. 
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dhoward
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| Posted: May 06 2008 at 12:57 | IP Logged
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Tony,
How did the new PLM work out?
Thanks,
Dave.
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TonyNo
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| Posted: May 06 2008 at 13:21 | IP Logged
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Long story short, I don't have it yet. 
Maybe this evening. Maybe not.
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TonyNo
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| Posted: May 07 2008 at 22:42 | IP Logged
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Well, after much too long, the PLM arrived, is up and running, and all is well. Including my trigger!
I dare say that the PLM does X10 better than my old CM11A. For sure better than the Insteon PLC.
Now to catch up on the new alpha... 
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dhoward
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| Posted: May 09 2008 at 10:01 | IP Logged
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Tony,
Excellent! I figured it had to be a hardware issue with the PLC. Nothing else made any other sense. I think you'll be much happier with the PLM anyway especially since no SDM is required.
Dave.
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TonyNo
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| Posted: May 09 2008 at 13:19 | IP Logged
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..and it appears to be much faster.
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TonyNo
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| Posted: May 09 2008 at 21:39 | IP Logged
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Hmm. The PLM was locked up this AM. Watching...
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dhoward
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| Posted: May 18 2008 at 22:06 | IP Logged
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The PLM is definately faster...however a lockup is not good. I do hope SmartHome sent you the latest firmware. I have not experienced a problem once I used a PLM with the new firmware. Prior versions though would lock up (sometimes permanently) after 2 to 10 hours.
Has this been the only occurence?
Dave.
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TonyNo
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| Posted: May 19 2008 at 00:06 | IP Logged
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I found it locked up again today.
Which firmware should I have?
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BeachBum
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| Posted: May 19 2008 at 00:14 | IP Logged
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Is yours talking to mine? This one just locked up also.
__________________
Pete - X10 Oldie
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TonyNo
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| Posted: May 22 2008 at 07:45 | IP Logged
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Another lock up this AM, but cycling power to the PLM fixed it. I didn't need to restart PH.
The last thing in the log were two Off's sent to an Insteon module, an X10 Off, and a partial X10 command (just the addressing portion).
FWIW, the LED on the PLM was solid and very bright like my other lockups.
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TonyNo
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| Posted: May 22 2008 at 19:42 | IP Logged
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Yet another lockup this evening. The last command sent was an X10 Off.
When PH caught up after cycling power to the PLM, the 02 60 response was 0D 4E B6 03 05 63 06.
Edited by TonyNo - May 22 2008 at 19:44
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BeachBum
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| Posted: May 23 2008 at 06:29 | IP Logged
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I was not able to restart my PLM the same way. But it is interesting that my last 2 lockups were also X10 related.
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Pete - X10 Oldie
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nadler
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| Posted: May 23 2008 at 07:55 | IP Logged
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From your messages I thought this might be X10 related as well since my PLM hasn't locked up since day 1. I have only 2 X10 devices left and little X10 traffic through the PLM.
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BeachBum
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| Posted: May 26 2008 at 09:59 | IP Logged
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The only common denominator in my lockups was X10s. In my case it has been associated with a TV which has an Appliance Module with both X10 and Insteon addresses in use. I do this as to a reliability issue to insure the TV goes on or off. In both cases it was outbound from PH. I have about 7 pure X10 modules left. I wasn’t able to analyze my early lockups. I’m on vacation so I am not able to investigate any further. Hopefully Tony will contact Smarthome on the issue.
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Pete - X10 Oldie
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TonyNo
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| Posted: May 26 2008 at 19:02 | IP Logged
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Oh, Sh has been contacted! 
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TonyNo
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| Posted: May 27 2008 at 07:55 | IP Logged
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Oh, and another lockup this weekend.
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TonyNo
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| Posted: May 29 2008 at 17:23 | IP Logged
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SH is sending me a new PLM to try.
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BeachBum
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| Posted: May 29 2008 at 20:01 | IP Logged
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Well, that’s a step in the right direction. But I don’t think I’ll wait with baited breath.. 
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Pete - X10 Oldie
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TonyNo
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| Posted: May 29 2008 at 20:09 | IP Logged
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Yeah. :/
Anyone know how to decode this for the version number?
02 60: 0D 4E B6 03 05 63 06
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PowerHome Messageboard : PowerHome Programming
Topic: Insteon Device Change Trigger Problem
