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krommetje
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Posted: February 17 2006 at 04:01 | IP Logged Quote krommetje

dhoward wrote:
Peter,If you'd like, email me your database and I'll troubleshoot what is wrong and perform the upgrade for you. Whatever the problem is, it might help me to make upgrades smoother in the next version.


do you want me to mail you the 37 format as wel as the 39 format database or just the 37 or just the 39? In any case:
file is about 8 megs ... is that a problem?

Peter
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dhoward
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Posted: February 17 2006 at 08:57 | IP Logged Quote dhoward

The ideal situation would be to start up your 1.03.4.4 version and trim your eventlog to a day with ph_trimeventlog(1). Then perform the dbupgrade on this trimmed file. This will get your database size down to 2meg or less. You could then just send me the trimmed 39 version.

If that doesnt work, then just email me the 37 version and I'll do a full upgrade for you.

Dave.
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krommetje
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Posted: February 17 2006 at 10:56 | IP Logged Quote krommetje

dhoward wrote:
The ideal situation would be to start up your 1.03.4.4 version and trim your eventlog to a day with ph_trimeventlog(1). Then perform the dbupgrade on this trimmed file. This will get your database size down to 2meg or less. You could then just send me the trimmed 39 version. If that doesnt work, then just email me the 37 version and I'll do a full upgrade for you.


I'll send you the trimmed 39 version.. this is the DB where the new beta freezes... I'll pack it with ZIP

Peter
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krommetje
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Posted: February 23 2006 at 03:11 | IP Logged Quote krommetje

Dave:

thing are really starting to Tense here: any moment my wife can give birth to our 2nd child. With some more things happening, I had little time to mail you the database, but now I am going to send it....By the time you read this, the DB will be in your inbox..

Peter
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dhoward
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Posted: February 23 2006 at 21:53 | IP Logged Quote dhoward

Peter,

Hope everything goes well for you, your wife, and your new child.

Ive received your file and am in the process of working it. Got sidetracked on some other issues but will be sending it back to you shortly.

Dave.
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krommetje
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Posted: February 24 2006 at 05:13 | IP Logged Quote krommetje

My wife and daughter are doing OK, as for the new child: my wife has to deliver in the hospital because she's 42+1..

Take your time Dave, there is no rush involved with it.

Peter
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QuickCarl
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Posted: February 24 2006 at 11:41 | IP Logged Quote QuickCarl

Dave,

I'm running the latest beta and my device manager is constantly sending the following stuff out (see below) what does it mean?

2/24/2006 11:37:23 AM:nakmsg
PLC:srq:SRIR=05
ui:srq:srir=00 00 00 00 4F CE 0F 19 00
si:00 D4 33 00 4F CE 0F 19 00
PLC:eventraw=03
PLC:eventraw=03
PLC:eventraw=05
2/24/2006 11:37:38 AM:nakmsg
PLC:srq:SRIR=05
ui:srq:srir=00 00 00 00 4F CE 0F 19 00
si:00 D4 33 00 4F CE 0F 19 00
PLC:eventraw=03
PLC:eventraw=03
PLC:eventraw=03
PLC:eventraw=05
2/24/2006 11:37:53 AM:nakmsg
PLC:srq:SRIR=05
ui:srq:srir=00 00 00 00 4F CE 0F 19 00
si:00 D4 33 00 4F CE 0F 19 00
PLC:eventraw=03
PLC:eventraw=03
PLC:srq:SRIR=send failed
PLC:eventraw=05
2/24/2006 11:38:10 AM:nakmsg

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adoute
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Posted: February 24 2006 at 12:53 | IP Logged Quote adoute

I'm getting lots of similar stuff in my Device Manager logs, too.

Also, my timed events seem to work fine for about 12 hours, then quit working. It seems as if communication with the PLC (Insteon USB) stop working. Nothing gets stored in the event log, and I can no longer control anything from PowerHome. Rebooting fixes things, but only for 12 to 24 hours, then the same symptoms come back.

I was going to clear everything from my PLC, install the software on a dedicated machine (it won't run anything else) this evening, and rebuild everything to see if that may help. I really want to stick with PowerHome - but I need my timed events to work for more than a day without a reboot.

Do you think installing on a dedicated machine might help? If not, can anyone offer any other suggestions?

Thanks -

Allan
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dhoward
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Posted: February 24 2006 at 12:53 | IP Logged Quote dhoward

Carl,

PowerHome will check the status of your devices in the background once every 15 seconds. This is controlled from the "Settings" window where you defined your Insteon Controller. You can change the Background Poll interval from 15 and you can also turn off the Background Status check if you like.

However, your log is showing a problem with device 00.4F.CE. PowerHome is having problems communicating with this device. It could be unplugged or some other communications error. If the device does not exist, etc. then you should remove it from your Insteon Units screen. This is a bug in the current version where PowerHome will repeatedly try to communicate with the same device over and over, ignoring the other devices until this one responds. This is corrected in the next beta.

Short answer, the activity you see is normal (you can stop this in the Settings window) but you've got a communication problem with device 00.4F.CE.

HTH,

Dave.
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QuickCarl
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Posted: February 24 2006 at 13:43 | IP Logged Quote QuickCarl

Dave,

Thanks for the quick response. It was an appliance module that had come unplugged.

I am having the same kind of problem that Allan is experiencing.

Question about the device status screen, is the status reflected there from actual polling, or is it just waht is tored in the database? It is not accurate for my stuff at all.
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dhoward
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Posted: February 24 2006 at 15:25 | IP Logged Quote dhoward

Allan,

We posted at the same time so I missed your post.

The 12 to 24 hour hanging appears to be a problem with the SDM. Ive seen several reports of this on the Insteon Development board.

I doubt that loading on a fresh machine will make a difference either. I was hoping for a more stable SDM (the next beta will use 163) but may need to code around the problem.

Ive got two things we can try.

1. I can post the 163 SDM and have you install it in your PowerHome directory. You can then test to see if it's more stable.

2. I can add code to try and identify when the SDM is hung and then try to close and restart it.

Let me know if you'd like to test the 163 version and I'll make it available with instructions on how to get it setup.

Dave.
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dhoward
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Posted: February 24 2006 at 15:33 | IP Logged Quote dhoward

Carl,

The Device Status comes from the database, but the database is automatically updated when Insteon is sent or received.

The background polling is done for a couple of reasons. The first is to check the status of database changes to see if PowerHome needs to query the link database. The second is to just gather the current status in case PowerHome has missed a command.

If the Device Status is not accurate, then PowerHome may not have all the Device Link information stored properly. If PowerHome was hung trying to communicate with the appliance module that was unplugged, the link database within PowerHome may be out of date. If so, once the communication problem is corrected, it will take PowerHome a little bit of time to update the link database.

Once PowerHome has a good link database and all of the links show "VERIFIED", then the device status screen should be pretty accurate. If not, could you give me some examples of how the actual differs from what PowerHome says? It may also be helpful if you send me a copy of your DM log so I can see if there is any unusual activity or other communication errors.

Let me know,

Dave.
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adoute
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Posted: February 24 2006 at 16:04 | IP Logged Quote adoute

I'd be happy to try the newer DM. If there's even a chance that it will add stability, it will be well worth the effort. You can post it and the instructions, or if you prefer, email them to me. Sorry I couldn't post more specific data from the SDM logs - I was at work at the time.

Once I do try the latest SDM, I'll definitely send you detailed log info if it will help.

If you don't have access to my email address (it should be in my user profile), just let me know & I'll send it to you.

Thanks again for all your help. Like I said before - PowerHome is the best solution I've found yet - it lets me do everything I want to with my HA hardware. Once the Insteon issues are sorted, that is... I'll be registering my copy this weekend - despite my current issues, which I'm sure will eventually be resolved. No other software comes close to the power offered by PowerHome.

Allan
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Posted: February 24 2006 at 16:39 | IP Logged Quote adoute

If the updated SDM doesn't help, I suppose another temporary approach would be to schedule the command 'ph_sendkeys("{exit}")' to run every 8 hours, and use Window's scheduler to re-launch PowerHome about 2 minutes after it closes. It know it's ugly, but do you think that might work?

Allan
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QuickCarl
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Posted: February 24 2006 at 16:54 | IP Logged Quote QuickCarl

Dave,

I have some timed commnads (formulas to turn off and on my Insteon lights) that run at night and in the morning... Hardly ever are the commands completely successful. Seems like at least one of the commands doesn't work correctly.

When I check the Device Status screen, it is missyncronized with what lights are actaully one, and the devices can't be controlled until reboot.

Now, it seems that I am having recurring polling every 15 secs. You caught the unplugged appliance link, but now it seems to be something else... I can't really get a handle on it fromt he DM log. I would be happy to send it to you, just let me know how.

Also, I have some interesting things (check the stuff that is still 'checking') that show up in the Insteon Groups by controller window...
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dhoward
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Posted: February 24 2006 at 19:03 | IP Logged Quote dhoward

Allan,

Ive emailed the 163 SDM to you. Let me know how it goes.

As far as the {exit} and restart...that would probably work. You are right though, that would be very ugly .

If this version of the SDM doesnt improve stability, then I'll try to code something up for the next beta so that I'll try to shutdown the SDM and restart. May or may not work, will have to play with it.

Dave.
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dhoward
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Posted: February 24 2006 at 19:17 | IP Logged Quote dhoward

Carl,

I understand now. When timed events fire Insteon direct commands, they are sometimes not heard by the remote devices and status gets out of sync.

Does it always seem to be the same typical devices? Or is it completely random. Depending upon the number of Insteon devices you have and the location of your SignaLincs, you may have some potential communication problems. You may try rearranging your SignaLincs to see if it improves. It's also possible that there is noise on the line.

In any event, if you email me your DM log, then I can look and see if theres anything that doesnt make sense. As long as you have "Background Status Checking" enabled in the Settings screen, you'll get activity approx once every 15 seconds.

To save your DM log, just click on your DM icon in the tray (looks like a "T"). Make it the active window and there will be a button "Save Logs". Give it an appropriate name and then just attach it in an email to me.

Also, wasnt sure if you were trying to paste a screen print of the Groups by Controller window or not, but it looks like it didnt work. You can either email a screen print to me or paste it here and I'll see what I can make of it.

Let me know,

Dave.
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adoute
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Posted: February 25 2006 at 05:37 | IP Logged Quote adoute

Thanks for the email, Dave. I've got the newer SDM in place as of 5:00 this morning (5am Eastern). (Way too early - son plays hockey, I never get to sleep in on weekends). Anyway, I'll let it run and let you know if it gets past the 24 hour issue.

Allan
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Posted: February 26 2006 at 11:41 | IP Logged Quote adoute

So far so good... "PowerHome Uptime: 1 days 2 hours 45 minutes 48 seconds" and timers still seem to be working properly. Sunset this evening will be the next hurdle... I'll post again after this evenings timers have executed.

Allan
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dhoward
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Posted: February 27 2006 at 00:46 | IP Logged Quote dhoward

My fingers are still crossed .
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