| Author |  | 
      
        | MrGibbage Super User
 
  
  
 Joined: October 23 2006
 Location: United States
 Online Status: Offline
 Posts: 513
 | 
          I am trying to set up some 2477D's as controllers for my upstairs KPL. I can control the KPL and the two switches from PH. I've got
           | Posted: October 27 2015 at 15:00 | IP Logged |   |  
           | 
 |  the links set up so that when I hit the top button of the KPL, the two remote switches do show the LED goes to the top and when I hit
 the bottom button on the KPL, the two switch's LEDs go down. In other words, the switches are working fine as responders. But when I
 turn on the two remote switches, nothing happens in the KPL. I see the traffic in the Insteon raw log and I see the traffic in the PH
 system log. The remote switches are brand new (I replaced the old switches because I thought they had failed). Used the replace with
 new address feature, and I have tried rebuilding the links in the KPL. The KPL is not quite a year old.
 Here's a screenshot:
 
  
 __________________
 Skip
 | 
       
        | Back to Top |     | 
       
       
        |  | 
        | dhoward Admin Group
 
  
  
 Joined: June 29 2001
 Location: United States
 Online Status: Offline
 Posts: 4447
 | 
          Skip,
           | Posted: October 27 2015 at 18:11 | IP Logged |   |  
           | 
 |  
 From the screenshot, everything looks ok. The one thing
 I would try is changing the "Button" column from 0 to 1.
 Early on, Insteon needed the 0 but over time they
 changed to 1 (usually either or will work). It may be
 that certain devices will only work if its a 1.
 
 It's worth a shot.
 
 Dave.
 
 | 
       
        | Back to Top |       | 
       
       
        |  | 
        | MrGibbage Super User
 
  
  
 Joined: October 23 2006
 Location: United States
 Online Status: Offline
 Posts: 513
 | 
          When I try to change the button number to 1, I get an
           | Posted: October 27 2015 at 20:33 | IP Logged |   |  
           | 
 |  error:
 DataWindow Error
 The button number must be a value between 0 and 0 for the
 selected responding device.
 
 Do you think something is wrong with the KPL? Strange that
 I can control the KPL from PH, but not from the switches.
 
 Skip
 
 __________________
 Skip
 | 
       
        | Back to Top |     | 
       
       
        |  | 
        | dhoward Admin Group
 
  
  
 Joined: June 29 2001
 Location: United States
 Online Status: Offline
 Posts: 4447
 | 
          Skip,
           | Posted: October 27 2015 at 22:49 | IP Logged |   |  
           | 
 |  
 If you're getting an error message about the button
 number, check the "Types" tab for that particular
 device and see what the controller and responder group
 numbers are set to. A KPL should have 8 controller
 groups and 8 responder groups. A SwitchLinc should
 have 1 controller and 1 responder. After you make the
 changes and Save, you should be able to change the
 "Button" column to a 1.
 
 I wouldnt think the KPL would be bad but its not
 impossible. The difference between being controlled by
 PowerHome and controlled by another Insteon device is
 in the type of message. When you control the switch
 from PowerHome, you're typically using a "direct"
 Insteon command. This type of command is acknowledged
 and retried to make sure it works. When an Insteon
 device controls another device, it via a "group"
 command which is not acknowledged and not typically
 retried. Another possibility may be a communication
 issue between the two Insteon devices where the signal
 is just not getting through (although it does work in
 the opposite direction). Another thing you may want to
 try is rebuilding the links in the new switches
 (probably not necessary if you see the traffic in the
 PowerHome log but again, you never know). When
 rebuilding the links in both the KPL and the new
 switches, you may want to "Sort" the links so that
 these links have lower record numbers. This will have
 an effect on Group cleanup commands that may be sent.
 
 Dave.
 
 | 
       
        | Back to Top |       | 
       
       
        |  | 
        | MrGibbage Super User
 
  
  
 Joined: October 23 2006
 Location: United States
 Online Status: Offline
 Posts: 513
 | 
          As usual, Dave, that did the trick.
           | Posted: October 28 2015 at 04:07 | IP Logged |   |  
           | 
 |  
 One last question: what are the two links to itself for (the last two controller links)?
 Both are group 6 and one is button 1 and one is button 0? When I delete them, they are
 automatically recreated. Why does the KPL need a link back to itself?
 
 __________________
 Skip
 | 
       
        | Back to Top |     | 
       
       
        |  | 
        | dhoward Admin Group
 
  
  
 Joined: June 29 2001
 Location: United States
 Online Status: Offline
 Posts: 4447
 | 
          Skip,
           | Posted: October 28 2015 at 20:24 | IP Logged |   |  
           | 
 |  
 Not sure why those would be there. They wouldnt really
 serve any purpose. When you say you delete them, are
 you highlighting them and then dragging and dropping
 onto the left hand listview or are you pressing the
 "Remove" button? The Remove button only deletes the
 entries from the PowerHome database and they'll
 reappear if the device database is rescanned. Dragging
 and dropping onto the list itself and then pressing
 "Save" should queue them to be Deleted. You should see
 the status change to Pending Delete and the delete
 operations should appear in the Pending operations
 queue. Once they're actually deleted, they shouldnt
 come back.
 
 Dave.
 
 | 
       
        | Back to Top |       | 
       
       
        |  |