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        | moniputer Groupie
 
  
 
 Joined: October 27 2006
 Location: United States
 Online Status: Offline
 Posts: 45
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          PowerHome is stuck trying to delete a link in the PLM.
           | Posted: May 05 2015 at 17:56 | IP Logged |   |  
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 DELETE LINK: Group 0, Ctlr PLMCTLR1 (18.BA.12), Resp
 (25.CB.51).
 
 I have tried restarting PH and unplugging the PLM.
 
 This has never happened before so not sure what to do.
 
 
 
 Joe
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        | dhoward Admin Group
 
  
  
 Joined: June 29 2001
 Location: United States
 Online Status: Offline
 Posts: 4447
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          Moniputer,
           | Posted: May 05 2015 at 21:24 | IP Logged |   |  
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 If PowerHome is stuck on a problem link,
 just remove it in the links tab by
 highlighting it and the pressing the
 remove button. This will delete it
 directly from the database and should
 clear the hang.
 
 Dave.
 
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        | moniputer Groupie
 
  
 
 Joined: October 27 2006
 Location: United States
 Online Status: Offline
 Posts: 45
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          Dave,
           | Posted: May 05 2015 at 22:38 | IP Logged |   |  
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 That doesn't seem to work. PH is still stuck.
 
 I have a backup database so going to restore it and try
 again.
 
 Thanks,
 
 Joe
 
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        | BeachBum Super User
 
  
  
 Joined: April 11 2007
 Location: United States
 Online Status: Offline
 Posts: 1880
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          What do you mean by stuck? With 2.1.5C if you unplug the PLM or define the wrong Com Port PH will lock up with an Auto Message box that requires Task Manager to get rid of it. If that is the case then I would suspect you have a PLM connection problem. The "stuck" problem I am referring to is not Windows version dependent.
           | Posted: May 06 2015 at 06:49 | IP Logged |   |  
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 __________________
 Pete - X10 Oldie
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        | moniputer Groupie
 
  
 
 Joined: October 27 2006
 Location: United States
 Online Status: Offline
 Posts: 45
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          Sorry, PH is still functioning it just can't delete the
           | Posted: May 06 2015 at 09:09 | IP Logged |   |  
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 |  link and won't process any more link/un-link commands.
 
 I used a backup database and it's fine now.
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        | BeachBum Super User
 
  
  
 Joined: April 11 2007
 Location: United States
 Online Status: Offline
 Posts: 1880
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          Don't know if it will help but did you run phupg?
           | Posted: May 06 2015 at 20:43 | IP Logged |   |  
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 __________________
 Pete - X10 Oldie
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        | moniputer Groupie
 
  
 
 Joined: October 27 2006
 Location: United States
 Online Status: Offline
 Posts: 45
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          What is phupg?
           | Posted: May 06 2015 at 22:08 | IP Logged |   |  
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        | BeachBum Super User
 
  
  
 Joined: April 11 2007
 Location: United States
 Online Status: Offline
 Posts: 1880
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          Go to C:POWERHOME and double click PHUPG and it should rebuild your DB. Sometimes it will fix problems. If that doesn't fix it them you may have to email your db to Dave and he might find the root cause.
           | Posted: May 06 2015 at 22:14 | IP Logged |   |  
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 __________________
 Pete - X10 Oldie
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        | moniputer Groupie
 
  
 
 Joined: October 27 2006
 Location: United States
 Online Status: Offline
 Posts: 45
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          I will try it.
           | Posted: May 07 2015 at 20:12 | IP Logged |   |  
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 Thanks!
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