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jeffw_00
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| Posted: January 20 2019 at 18:52 | IP Logged
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Hi - So 3 times in the past couple of months. PH got into a mode where it worked completely normally, except executing a macro (either from timed event or interactively) did nothing. Interactively the screen blinks, but there is nothing in the Powerhome Status. If timed event, I can see the "Timed event FOO processed" in the log (I have everything enabled for logging), but that's the ONLY entry, no log of the MACRO execution, as it didn't execute.
The Powerhome Status looks fine otherwise, and a ReInit always fixes it. But this is so unlike powerhome. Not sure what to do, reinstall the SW (unfortunately I think that's multiple steps?) I Any all suggestions appreciated. We're mostly home so we usually notice within a few hours, but I hate to rely on that. I think for now I may schedule a daily Reinit.
Thanks!
/j
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gg102
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| Posted: January 20 2019 at 19:23 | IP Logged
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Hi Jeff,
I've not experienced this, but I have experienced that Win10 sometimes throws up an
error message and that might "freeze" PH. An error like "No email client has been set
up for this application" or something like that. I have never narrowed down that one.
For me, that message hasn't popped up in a while. Maybe MS fixed it recently.
One thing to add might be your own debugging log file. I have a log file that I
update periodically. Maybe for debugging, write a line to your own log file. Include
the macro name and the current time "now()". At least you'll know the last macro that
was executed and when. You can write to your log file anywhere to indicate that you
made it to that spot.
At the beginning of every hour, write a line to your debug log file. That way you'll
know if PH made it through the hour.
When you're finished debugging, you don't have to remove all those debug lines from
every macro, just put a jump 9999 at the start of the macro that writes to the log
file. That way, you can re-enable it at any time. If you want more details, I'd be
happy to share what I have.
Question: if PH seems to stop executing macros, how will you reliably automatically
restart PH?
Just a couple thoughts...
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gg102
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| Posted: January 20 2019 at 19:47 | IP Logged
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Jeff,
I thought of one more important thing.
There WAS a problem with timed events in a previous
version. It was a complicated issue, and I captured the
failure, and Dave fixed it. I don't remember which
version, or exactly what the issue was, but if you're on
2.1.5d that issue has been fixed.
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jeffw_00
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| Posted: January 20 2019 at 19:49 | IP Logged
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Thanks - I'm running Windows 7, and my hope is that the daily reinit will clear out whatever is causing the issue before it manifests. I can tell where it quits by looking at Powerhome's log - it turns into just a set of "Timed Event xxx processed" lines and nothing else. Thanks!
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jeffw_00
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| Posted: January 20 2019 at 19:50 | IP Logged
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However - I appear to be running 2.1.5.c - I might wait for Dave to weigh in but perhaps I should update.
Where do I get 2.1.5d?
Edited by jeffw_00 - January 20 2019 at 19:51
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gg102
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| Posted: January 20 2019 at 19:56 | IP Logged
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Hi,
I don't remember if this is a full install or just a
partial.
http://www.power-home.com/download/ph215d.zip
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jeffw_00
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| Posted: January 20 2019 at 20:06 | IP Logged
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Thanks - I need to find the install instructions at some point, but I will try it.
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jeffw_00
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| Posted: January 20 2019 at 20:28 | IP Logged
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Ok - this time it was different - the Reinit didn't completely fix it. Macros initiated from triggers were still getting ignored Also, a reboot didn't fix it.
BUT... Reverting to a 1-day-old database fixed it. (I backup my database every day). Somehow, this time, the database got corrupted in such a way that it just wouldn't execute triggered macros.
The original problem is still a concern though...
Thanks!
/j
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gg102
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| Posted: January 20 2019 at 20:34 | IP Logged
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Wow,
That's interesting.
I also backup my database every day of the month,
therefore I have about 30 backups. Also, I run on a RAM
disk so I have to backup to a hard drive a lot.
This seems to be more of a Dave issue now.
Glad you're up and running (mostly).
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dhoward
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| Posted: January 21 2019 at 17:51 | IP Logged
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Jeff,
I believe this problem is related to 2.1.5c. Try
upgrading to 2.1.5d. This is a link to the thread: 2.1.5d thread.
Basically, you just download the 2.1.5d zip file and unzip its contents into the PowerHome directory and overwrite any existing files.
Let me know how it goes,
Dave.
***Edit - Ugh, looks like the forum may have messed up the link.
Try and copy/paste from here:
Code:
| http://power-home.com/forum/forum_posts.asp?TID=4468&PN=1&TP N=1 |
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Edited by dhoward - January 21 2019 at 17:56
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jeffw_00
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| Posted: January 21 2019 at 18:04 | IP Logged
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Hi Dave - Thanks for the response!. That link appears to be the thread for 2.1.5c. But I downloaded http://www.power-home.com/download/ph215d.zip and I will try it. Stay tuned (I guess the absence of issues for 3-4 weeks will confirm a fix).
best
/j
Edited by jeffw_00 - January 21 2019 at 18:08
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dhoward
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| Posted: January 21 2019 at 18:14 | IP Logged
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Jeff,
Correct. The link is to 2.1.5c but the download link and instructions for 2.1.5d is in the first post.
Dave.
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jeffw_00
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| Posted: January 21 2019 at 18:15 | IP Logged
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why, look at that! You're right :-)
Already installed - thanks for the help. will keep you posted
/j
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jeffw_00
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| Posted: February 05 2019 at 13:49 | IP Logged
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no more issues - thanks!
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Topic: PH Stops executing macros mysteriously
