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Larrytv
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| Posted: June 28 2008 at 13:01 | IP Logged
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Bonjour like you can see i'm french canadian and my first time with Powerhome and i will make a lot of mistakes when i write and express my problems sorry.
The setup for now:
The PC: XP Professionnel service Pack 3 with Powehome only software. That PC will run only Powerhome with the internet
2414U and one 2475D.
On the PLC setup, i did the download and the add min.
The problem:
Going throught the Quickstart Guide:
Turn ON Light Using the PH status screen: Don't work
Turn on light Using the insteon explorer: Work
Turn on light Using the a Macro: Don't work
From the Smarthome Device Manager log:
downloadTimer started
timerActivate enabled
ui:getplcstatus
PLC:getPLCstatus=beginlist
port=USB4
connected=True
firmware=2.13
id=0E.0E.94
devicetype=InsteonPLC-USB
lastErrorMsg=#0:
endlist
uifinished:getplcstatus
ui:getlinks
uifinished:getlinks
UI:ConnectedAndReady
SDM:DM=active,1.01.88.235,2008-06-28 12:42:16,responded,0E.0E.94,2.13
PLC:getlinks=beginlist
id=0D.67.C2,mode=sla,addr=FCF0,laddr=0000,g=1,cmds=00 00,d=00
id=0E.0E.94,mode=sla,addr=FDA8,laddr=0000,g=1,cmds=00 00,d=00
endlist
If i'm able to control the light with Insteon Explorer Screen why the macro don't work?
Note: very impress by the software and his power, It will be very very nice to have the user manual updated.
Thank for the help 
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BeachBum
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| Posted: June 29 2008 at 12:16 | IP Logged
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Welcome to PH  .. Since nobody else has jumped on this I’ll give it a shot. What happens in the Device Status screen when you click ON? Does it hi-lite or go dim or nothing at all?
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Larrytv
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| Posted: June 29 2008 at 13:15 | IP Logged
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Hi BeachBum
Thank for helping me!
When a click the ON he go depress but nothing happen beside that. If i turn on light using the insteon explorer, the status go yellow with on,100.
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Larrytv
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| Posted: June 29 2008 at 13:46 | IP Logged
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Pop up error
A critical error occurred at 2008-06-29 13:37:29.281. *** *** PowerHome Version: 1.03.4.12 *** Error Number: 2 *** Error Message: Null object reference at line 13 in function wf_update of object w_explorer. *** Window: w_explorer *** Object: w_explorer *** Event: wf_update *** Line: 13
I send that error to the support group will see
Keep
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BeachBum
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| Posted: June 29 2008 at 13:53 | IP Logged
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2 things.. What were you doing when the error occurred?
And on the other issue.. While in Insteon Explorer I assume you are using the Control. Note when you turn the light on the Insteon Raw Log shows activity. Leaving that window visible go to the Device Status screen and hit on and see if the Log adds any new entries. If I‘m guessing right it won’t.
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Pete - X10 Oldie
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Larrytv
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| Posted: June 29 2008 at 13:59 | IP Logged
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You right on the other issue nothing happen on the log.
On the error i was playing the macro and the error occur
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BeachBum
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| Posted: June 29 2008 at 14:12 | IP Logged
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There is probably a simple explanation but I haven’t found it yet. I’ll keep testing to see if I can duplicate it or maybe someone else will chime in with a solution.
When you tried a macro what did the macro look like?
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Pete - X10 Oldie
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Larrytv
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| Posted: June 29 2008 at 14:18 | IP Logged
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Very simple i follow the PowerHome QuickStart Guide. It is the same macro
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Larrytv
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| Posted: June 29 2008 at 14:21 | IP Logged
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In more detail
10 insteon Test light fast On
20 wait &n bsp; &n bsp; 15
30 insteon Test light fast Off
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Larrytv
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| Posted: June 29 2008 at 14:26 | IP Logged
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The sequence 20 is wrong on my previous post.
Is only wait 15. The &n bsp; is not there
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BeachBum
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| Posted: June 29 2008 at 14:29 | IP Logged
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Instead of Fast On try ON and in the next field tell it 255 for full brightness. I believe Fast On does not check for an ACK if successful.
Have you considered the install may have been broken and to reinstall? I had that happen once from the download.
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Pete - X10 Oldie
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BeachBum
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| Posted: June 29 2008 at 14:31 | IP Logged
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Ships passing in the night... The forum causes the &n etc.
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Larrytv
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| Posted: June 29 2008 at 14:41 | IP Logged
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Not working even the log don't show nothing.
I will do 2 things
A) reinstall on that computer1
B) install in another computer2
On computer1 i try different automation software like the timer, Mcontrol, Hal, Homeseer every time i remove the software and install another one maybe the registery as some conflict with some previous installation.
On computer2 i didn't install any of those softwares i will install PowerHouse and see
Thank
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Larrytv
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| Posted: June 29 2008 at 15:36 | IP Logged
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Download the file from PowerHome site, reset the 2414U install on computer2 follow the QuickStart Guide Download core application to PLC, Clear, Add Min and the same problem 
I will do computer1 butt i'm pretty sure it will be the same answer will see
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BeachBum
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| Posted: June 29 2008 at 16:07 | IP Logged
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Have you used the PLC with a different program? Did you do a reset to the PLC by holding in the button while re-plugging? If not try that and Clear and Add Min again. It sounds like PH is not communicating with SDM correctly. What is strange is you can communicate from Insteon Explorer. Maybe Dave will chime in. I think he is in hiding right now…
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Larrytv
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| Posted: June 29 2008 at 17:58 | IP Logged
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Yes I did reset my PLC and the clear and the Add Min but no luck. Well we see if Dave can help
Thank again for the help
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BeachBum
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| Posted: June 29 2008 at 18:07 | IP Logged
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Well it was worth a try. Now I know why nobody responded in a timely fashion. There are some pretty sharp people on this forum. Dave will see the error report you sent in. Good luck.
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Pete - X10 Oldie
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dhoward
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| Posted: June 30 2008 at 11:51 | IP Logged
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Larry,
Welcome to PowerHome!
We'll take it 1 step at a time. Your first problem is that you can control Insteon via the Insteon Explorer (under the "Control" window) but cannot control using a macro or the Device Status screen. The only reason that I can think of for this behaviour is that you havent set the "Controller" column in your definition of your Insteon devices. You can do this through the Insteon Explorer under the "Devices" tab. Scroll to the right and you'll find a column labeled "Controller". Open the Dropdown and there should be a single choice (the ID you have the Insteon controller in Setup). Set this for each of your devices, save your changes, reopen the Device Status and you should be able to control. This will also keep the Insteon macro commands from working.
Try this and let me know how it goes. If all is well, we'll tackle the next problem.
Dave.
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Larrytv
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| Posted: June 30 2008 at 20:09 | IP Logged
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Dave
18 inch problem 
Thank, the device status and the macro work!
But on my defend on page 14 of the QuickStart (a very big help for guy like me) after step 6 it will be nice to indicate that procedure like it show on figure 3.4.1
I have so many questions to ask but for now i will learn how to use your software and ask the questions later
2Points
A) If you have a sample how to use formula, similar paper like the QuickStart it will be very helpful.
B) When you explain procedures on the forum can you put somes printscreens, like the said an image worth 1000 words
Thank again
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