Posted: May 18 2004 at 19:48 | IP Logged

Folks,

I'm trying to upgrade from 1.03.3 to the current version. Everything seems to go fine, however, when I launch PH, I get the following error message:

Mismatched version with PHFN.PDB file.

Any ideas of what might be going on here?

Any help would be greatly appreciated.

Gil

Posted: May 18 2004 at 20:57 | IP Logged

I think the reason is that when you close down PH to install the new version, there is another program still running (Sybase Adaptive Server) which needs to be closed, too (it does not shut down when you close PH). With SAS still open, some files do not get upgraded.

Posted: May 19 2004 at 19:55 | IP Logged

TonyNo,

Thanks for the assistance. That doesn't seem to be the problem. I'm still getting the same error. Guess I'm going to have to uninstall PH altogether and try again.

Any other ideas would be welcome.

Thanks again,

Gil

Posted: May 19 2004 at 22:09 | IP Logged

Gil,

There are a couple of ways to work around this problem.  It appears that sometimes some of the PowerHome files are either in use when upgrading and cant be overwritten or the previous files are marked read-only and are not overwritten by the upgrade.

What I would do is rename your current PowerHome directory (From c:\program files\powerhome to something like c:\program files\powerhome_1032). 

Next, make a new default directory c:\program files\powerhome and copy your pwrhome.ini file into it. 

Next,  install the latest version of PowerHome into the default directory. 

Last, copy the files in your old database directory to the new database directory, overwriting any newly installed files.  You'll also want to copy from the old directory any PowerHome specific files that you may have created (such as PSP files, backups, etc.)

Run the upgrade util and you should be good to go.

Let me know if you have any problems and we'll work it out.

Dave.

Posted: May 20 2004 at 07:50 | IP Logged

Dave,

I was able to upgrade successfully last night. What I did was delete all the files from the main PowerHome directory (keeping the subdirectories intact) and ran the install over again. This cleared up my problem and allowed me to keep all my files.

Thanks for the help.

Gil