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moniputer
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Posted: May 05 2015 at 17:56 | IP Logged Quote moniputer

PowerHome is stuck trying to delete a link in the PLM.

DELETE LINK: Group 0, Ctlr PLMCTLR1 (18.BA.12), Resp
(25.CB.51).

I have tried restarting PH and unplugging the PLM.

This has never happened before so not sure what to do.



Joe
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dhoward
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Posted: May 05 2015 at 21:24 | IP Logged Quote dhoward

Moniputer,

If PowerHome is stuck on a problem link,
just remove it in the links tab by
highlighting it and the pressing the
remove button. This will delete it
directly from the database and should
clear the hang.

Dave.
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moniputer
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Posted: May 05 2015 at 22:38 | IP Logged Quote moniputer

Dave,

That doesn't seem to work. PH is still stuck.

I have a backup database so going to restore it and try
again.

Thanks,

Joe
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BeachBum
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Posted: May 06 2015 at 06:49 | IP Logged Quote BeachBum

What do you mean by stuck? With 2.1.5C if you unplug the PLM or define the wrong Com Port PH will lock up with an Auto Message box that requires Task Manager to get rid of it. If that is the case then I would suspect you have a PLM connection problem. The "stuck" problem I am referring to is not Windows version dependent.

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moniputer
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Posted: May 06 2015 at 09:09 | IP Logged Quote moniputer

Sorry, PH is still functioning it just can't delete the
link and won't process any more link/un-link commands.

I used a backup database and it's fine now.
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BeachBum
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Posted: May 06 2015 at 20:43 | IP Logged Quote BeachBum

Don't know if it will help but did you run phupg?

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moniputer
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Posted: May 06 2015 at 22:08 | IP Logged Quote moniputer

What is phupg?
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BeachBum
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Posted: May 06 2015 at 22:14 | IP Logged Quote BeachBum

Go to C:POWERHOME and double click PHUPG and it should rebuild your DB. Sometimes it will fix problems. If that doesn't fix it them you may have to email your db to Dave and he might find the root cause.

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moniputer
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Posted: May 07 2015 at 20:12 | IP Logged Quote moniputer

I will try it.

Thanks!
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