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UpstateMike
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Posted: March 10 2006 at 09:43 | IP Logged Quote UpstateMike

Not sure if this is PowerHome or just smething to do with my Insteon switches. I just scrolled through the list of controllers to look for new problems and I found a whole bunch of "all zero" links. Thing is they are phantom links for non existent devices. If I go to Create/Edit/Clone only the valid links are listed so I just hit save group which flags the phantom link for deletion.

On one SwitchLinc dimmer I have a whole new phantom group (group100) with 3 phantom links in it. Not sure how I'm going to clean that one up.
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dhoward
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Posted: March 10 2006 at 11:07 | IP Logged Quote dhoward

Mike, if you hit "reverify" on these phantom links, do they show as "NOT FOUND"?

I used to find a lot of links like this when I originally started using the SDM's setuplink function. I would get wierd group numbers like group 162 and a lot of devices that didn't exist. I traced it down to the setuplink function getting confused by an ACK statement and shifting the database creation records over by 1 byte or more bytes. With the record being shifted over, part of an address may appear in the group number field and part of the level or ramprate would appear in the address field, etc. A real mess. This is what forced me give up on the SDM's internal linking routines.

With that said, you wouldnt happen to be testing any other linking programs would you ?

If possible, could you send me samples of your SDM log? It's possible that PowerHome is misreading the links or even creating them badly but I would need to see whats happening in the log to know what to fix.

There are a couple of possibilities...If you are creating links with PowerHome, it will poke the link data into the device and update the database to reflect what it thought it poked. The link would appear as verified and everything would look just the way you expect. Sometime later, when a status request is done on the device, PowerHome will see that the database has changed. It will now query the device for all device links. If PowerHome poked the link incorrectly, then when it reads the database back, it will appear that the links have changed (when in fact they were incorrect all along).

The other possibility is that the link is correct and when PowerHome reads the links, it screws up on the reading. PowerHome then changes it's database to reflect what it thinks it saw and says the link is bad when in fact it may be just fine.

These are the two ways that I can see PowerHome screwing things up.

Let me know what you find out about these links (reverify) and forward any SDM logs to me where you think these problems may have occurred. I should be able to track down the problem and hopefully get it fixed quickly.

Thanks,

Dave.


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UpstateMike
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Posted: March 10 2006 at 15:16 | IP Logged Quote UpstateMike

The phantom devices all showed as Not Found right from the start. I have deleted them all already so will the SDM log still help you? Is this log in the PowerHome directory?
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dhoward
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Posted: March 10 2006 at 15:58 | IP Logged Quote dhoward

Mike,

The SDM log would probably not help me now.

The next time you notice something unusual, try and catch it for me as soon as you can. To save the SDM log, click on the DM icon in your tray (yellow looking "T"). The Device Manager window will open and there will be a button on it to "Save Logs".

Thanks,

Dave.
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