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raven77
Groupie
Joined: January 02 2007
Location: United States
Online Status: Offline
Posts: 44
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| Posted: June 16 2008 at 12:59 | IP Logged
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Hello,
I have been using PowerHome for almost 2 years now with a 2414U. About 2 weeks ago it just quit and I cant get it working again! I tried resetting it, I searched the forum and tried everything I could, but it doesn’t seem to work. It links to the computer fine but it wont communicate with and devices (I tried 4 or 5 different ones). I did update to the Alpha version of PowerHome, but it worked after that for awhile. Just to prove it’s not PowerHome I downloaded the smarthome timer app. and that doesn’t work either!
This is what I get from the DeviceManager log...
ui:getplcstatus
PLC:getPLCstatus=beginlist
port=USB4
connected=True
firmware=2.13
id=05.10.31
devicetype=InsteonPLC-USB
lastErrorMsg=#0:
endlist
uifinished:getplcstatus
ui:getlinks
uifinished:getlinks
downloadTimer started
timerActivate enabled
UI:ConnectedAndReady
SDM:DM=active,1.01.88.235,6/16/2008 12:50:28 PM,responded,05.10.31,2.13
ui:srir=00 00 00 06 D0 BE 0F 12 FF
uifinished:srir=00 00 00 06 D0 BE 0F 12 FF
si:05 10 31 06 D0 BE 0F 12 FF
PLC:eventraw=05
6/16/2008 12:55:46 PM:nakmsg
PLC:SRIR=05
I keep getting this PLC:eventraw=05 which I think means its not getting a response from the device but I just don't know why!
Any ideas??
Thanks for your input!!
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KartRacer
Newbie
Joined: June 17 2008
Location: United States
Online Status: Offline
Posts: 1
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| Posted: June 17 2008 at 19:58 | IP Logged
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Interestly enough mine failed last Friday. I tried everything and finaly called tech support. Using the free software was their confirmation that the unit had failed. They are cross shipping me a new unit as we speak. The unit is warranteed for 2 years,mine was out of warranty by a week. No problem they are sending it out N/C. They have been an exceptional company to do business with.
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GSOUZA
Groupie
Joined: October 20 2006
Location: Brazil
Online Status: Offline
Posts: 75
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| Posted: June 20 2008 at 02:12 | IP Logged
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Hello,
If you have skills with electronics or know someone with, just open it and replace the eletrolitic Capacitors for a new ones. if i remember, one is 470uF x 35v and other is 10uF x 16v.
i had the same problem and its just the capacitors. smarthome use poor quality capacitors 1 to 2 years max life.
cheers
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PowerHome Messageboard : PowerHome General
Topic: 2414U stopped working
