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Herb Jones
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| Posted: September 30 2008 at 20:51 | IP Logged
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I downloaded and installed as new and had it working and suddenly it is not working. I get a pop up box stating "SmartHome Device Manager ISRESPONDING command failed for Insteon PLC PL2414U. Attempting to restart controller ..."
It keeps trying to restart the controller over and over. I noticed that there is now no icon in the system tray for the SmartHome Timer app.
I know its something stupid that I have done, but so far I have not been able to fix it. I sent a "critical error" dump to PH support since it popped up and offered the information.
This is running on XP Pro service pack 3.
Thanks in advance for assisting this newb.
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Herb Jones
Pleasant View, Tn. 37146
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TonyNo
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| Posted: September 30 2008 at 20:54 | IP Logged
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Welcome!
Try this...
Close down PH, check the task manager to make sure the timer app is closed, then bring PH back up.
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Herb Jones
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| Posted: September 30 2008 at 21:10 | IP Logged
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TonyNo
I have shut down and restarted PH many times, even completely rebooting the pc but nothing works. I think the problem is that the timer software is never starting since I never see the icon in the system tray and I used to see it there. I also have the Smarthome Timer software app that I originally started with and it seems to have no trouble talking to the controller. Just now I loaded the Smarthome timer app and left it running while starting PH but I still get the same message.
Other ideas?
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Herb Jones
Pleasant View, Tn. 37146
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mustangcoupe
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| Posted: September 30 2008 at 21:17 | IP Logged
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you dont want the "timer app" but the SMD? SDM? it should be load when PH loads. try and load it manually then load PH. I beleive it is a directory in the PH directory.
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Todd Hannemann
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 PowerHome - UPB - ELK
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Herb Jones
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| Posted: September 30 2008 at 23:06 | IP Logged
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I think I fixed it. I went into windows task manager after shutting down both PH and Smarthome timers and there was still an SDM3.exe running. I killed it and then restarted PH and the SDM3.exe showed back up again and PH now seems to be communicating.
Go figure.
Thanks to all for your assistance.
Herb Jones
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Herb Jones
Pleasant View, Tn. 37146
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mustangcoupe
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| Posted: October 01 2008 at 21:39 | IP Logged
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Glad to hear it got worked out... I had problems back a while ago with a earlier version and this was it... never figured out why though. but it never happened again.
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Todd Hannemann
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PowerHome - UPB - ELK
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Herb Jones
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| Posted: October 02 2008 at 08:00 | IP Logged
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It actually happened again yesterday evening and the SmartHome app generated a debug report (a piece of which is shown further below)which I emailed to them.
Not sure why this is happening but then I have just started using/experimenting with PowerHome and insteon. I have had X10 for years but it just became too unreliable in my environment.
Here is part of the debug. If anyone wants the whole thing, let me know.
date/time : 2008-10-01, 18:36:13, 642ms
computer name : SYSTEMAX-1
user name : Herb <admin>
operating system : Windows XP Service Pack 3 build 2600
system language : English
system up time : 1 day 21 hours
program up time : 20 hours 33 minutes
processors : 2x Intel(R) Core(TM)2 Duo CPU E4600 @ 2.40GHz
physical memory : 214/2039 MB (free/total)
free disk space : (C:) 353.42 GB
display mode : 1024x768, 32 bit
process id : $176c
allocated memory : 48.15 MB
executable : sdm3.exe
exec. date/time : 2006-06-21 19:01
version ; : 1.1.88.235
madExcept version : 3.0a
contact name : Herb Jones
contact email : herbjones@bellsouth.net
callstack crc : $a48517d9, $4dff60be, $7ec86833
exception number : 1
exception class : EAccessViolation
exception message : Access violation at address 00403ECE in module 'sdm3.exe'. Read of address
ECF7223C.
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Herb Jones
Pleasant View, Tn. 37146
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BeachBum
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| Posted: October 02 2008 at 11:59 | IP Logged
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From that report it looks like SDM crashed.  Try this whatever SDM your using try the other. Go to Program files – PowerHome – SmartHome and click the DOS file your NOT using. See if a different version changes the problem
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Pete - X10 Oldie
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Topic: Having trouble with PH 2.0
