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Lenny
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| Posted: January 04 2016 at 16:54 | IP Logged
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All of a sudden I am unable to control my thermostats from powerhome. The Raw log shows RX Insteon NAK. If I adjust the thermostat manually powerhome receives the change just fine. I have cleared my PLM and did an Add Full and rebuilt the links on one of the thermostats. Neither action resulted in any errors in the raw log. If it was a wireless "COMM" issue I'd expect the problem to be both directions. Anyone have any ideas? I'm running PH 2.1.5d.
Thanks
Edited by Lenny - January 04 2016 at 16:56
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Lenny
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| Posted: January 04 2016 at 18:05 | IP Logged
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Ok, I did some more thinking and testing. I did apply
2.1.5d over the holiday and I wondered if that had
anything to do with it... So I renamed my 2.1.5d
folder and put back my 2.1.5c folder and thermostats
work perfectly.
Then I put 2.1.5d back and then PH can't control them.
I then put 2.1.5c back and copied my "2.1.5d db" that
I have been using into the 2.1.5c folder to rule out
DB issues and it still works as expected.
This leads me to believe something changed in 2.1.5d
to cause the issue.
Dave, if you need more details or me to do some
testing let me know.
Thanks
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dhoward
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| Posted: January 04 2016 at 21:13 | IP Logged
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Lenny,
If its not too much problem, can you send me a sample
(or screenshot) of the raw insteon of a successful
command using 2.1.5c as well as an unsuccessful
command using 2.1.5d.
Being able to compare the two actual Insteon commands
being sent by the two separate versions should help me
to track what is going on.
Thanks,
Dave.
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Lenny
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| Posted: January 05 2016 at 07:27 | IP Logged
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Thanks Dave, I sent you a PM with a link to download the
logs and screen recording. Let me know if you have you
any issues.
Thanks,
Lenny
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dhoward
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| Posted: January 22 2016 at 14:37 | IP Logged
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Lenny,
Finally analyzed the data you sent me and I can see
what is going on. In 2.1.5c, the commands to the
thermostat are standard length commands (which work).
In 2.1.5d, the commands are being sent as extended
length commands which your thermostat obviously doesnt
like. Ive analyzed the code between 2.1.5c and 2.1.5d
and this section of code is unchanged (I even went
back to 2.1.5a and it was the same). In any event, the
problem is the extended command which we need to be
changed to a standard command.
The code whether to send a standard or extended
command is covered by a couple of bits of information.
First thing to check in both 2.1.5c and 2.1.5d is the
IEngine column for the thermostat device in Insteon
Explorer. You'll need to scroll almost all the way to
the right.
The second thing to check (in each version so I can
compare) is the status of the operating flags. In the
PH Multi-Editor in SQL mode (Shift-F5), run the
following SQL statement:
select value from insteondeviceflags where address =
'PUT IN THE INSTEON ADDRESS OF YOUR TSTAT DEVICE' and
cmd1 = 31 and cmd2 = 0 and data1 = 0 and data2 = 0 and
flag = 0
Be sure to substitute the insteon address of your
device as indicated above and make note of the
returned values.
Next step is to run this formula in PH ME in formula
mode (shift+F6):
ph_insteonwithret("THE ID OF YOUR TSTAT DEVICE",31,0)
Substitute the PowerHome ID (not the Insteon address)
as appropriate.
Let me know the results of the above as I think it
will help me pinpoint a bug.
Thanks and appreciate your patience.
Dave.
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Lenny
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| Posted: January 23 2016 at 09:29 | IP Logged
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Thanks Dave I'm not sure this info will help.
My 3 stats IEngine info for my Stats
The SQL query for all 3 stats return value of 0
The PH command for all 3 stats evaluates to 0 for both 2.1.5c & 2.1.5d
I'll PM you the PLM Log.
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dhoward
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| Posted: January 24 2016 at 13:57 | IP Logged
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Lenny,
The screenshot for the IEngine data is from 2.1.5c or
2.1.5d (or both)?
The SQL query that you ran and all 3 stats returned 0,
was that for both 2.1.5c and 2.1.5d?
If its both for both questions, then definitely not
what I was expecting. I was expecting the IEngine data
to be different between C and D or the SQL query for D
to be other than 0 or actually no rows returned.
If there are/were no differences between C & D, try
controlling the thermostat using D and see if the
problem is still there. If it is, change the IEngine
in D to "Legacy", save the changes and then try again.
Let me know,
Dave.
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Topic: Insteon 2441TH NAK issues
