| Author |
|
jdh2424
Newbie
Joined: October 29 2006
Online Status: Offline
Posts: 8
|
| Posted: November 22 2006 at 01:02 | IP Logged
|
|
|
Everything was working fine with Power-home until this morning, until I ran windows updates. I updated my computer with the latest updates and rebooted, started Power-home and left for work. When I got home all of my devices turned red in the device tab. I cleared them all and rebooted my computer again. This time when I open Power-Home, I get a new Smart Lab Device Manager in the task bar over and over again, until I close out of PH. I removed the PLC from the controller setup in PH explore and I no longer get the Smart Lab Device Manager in the sys tray. When I add it back I get them all back again. After I close PH I have to go into task manger and close all SDM3.exe processes. If
Any Ideas
Thx
Jared
Edited by jdh2424 - December 06 2006 at 08:59
|
| Back to Top |
|
| |
Dean
Senior Member
Joined: August 21 2003
Location: United States
Online Status: Offline
Posts: 109
|
| Posted: November 22 2006 at 09:21 | IP Logged
|
|
|
Jared,
I had the same/similar problem a month or so ago where the SDM was showing up many many times on the taskbar. If I remember correctly, I shut down PowerHome, shut down my computer, and unplugged the PLC from the power outlet for a minute or so. Plugged it back in, rebooted my PC and started up PowerHome and I was back to normal.
Good luck.
-Dean
|
| Back to Top |
|
| |
jdh2424
Newbie
Joined: October 29 2006
Online Status: Offline
Posts: 8
|
| Posted: November 29 2006 at 10:27 | IP Logged
|
|
|
Well this just plan sucks.
I ended up uninstalling power-home and deleting the directory and reinstalling it and then added all my devices back. This was on Thanksgiving morning, I then bumped the failed max for insteon devices to 5 and have not had a problem since. Then last night all devices show up as failed. I clear them, and nothing happens. So I turned off power-home and power off the computer. Wait 5 minutes and power it back on. I launch power-home and AGAIN, I get the SDM showing up multiple times in the task bar. Just like last week. I have not unplugged the PLC yet. I will try this when I get home today. Has anything else had issues like this?
Thx
J
|
| Back to Top |
|
| |
cmhardwick
Senior Member
Joined: July 08 2006
Location: United States
Online Status: Offline
Posts: 290
|
| Posted: November 29 2006 at 14:07 | IP Logged
|
|
|
No problems here and I always keep my system fully patched.
__________________
Cicero, Enjoying automation!
|
| Back to Top |
|
| |
TonyNo
Moderator Group
Joined: December 05 2001
Location: United States
Online Status: Offline
Posts: 2889
|
| Posted: December 02 2006 at 09:50 | IP Logged
|
|
|
This just happened to me. Sometime last night, the SDM stopped. This AM, I tried exiting PH and rebooting, but multiple SDM's kept starting up.
I shut down PH and the SDM's, cycled power to the PLC, and brought PH back up. This time, all was well.
|
| Back to Top |
|
| |
moniputer
Groupie
Joined: October 27 2006
Location: United States
Online Status: Offline
Posts: 44
|
| Posted: December 02 2006 at 14:44 | IP Logged
|
|
|
Same here. Has happened twice.
|
| Back to Top |
|
| |
jdh2424
Newbie
Joined: October 29 2006
Online Status: Offline
Posts: 8
|
| Posted: December 06 2006 at 09:03 | IP Logged
|
|
|
Yea,
I had this happen few from times since then. For some reason all my Insteon Device fail "Max fail set to 5 and Comm Reliability is all above 99%" I clear the fails and then I get the multiple SDMs in the sys tray. I unplug the PLC reboot and plus the PLC back in and I am good to go. I went 7 days before this happened the first time and now it seems to happen ever 3-4 days, and nothing has been added or deleted from the current setup. Go figure
|
| Back to Top |
|
| |
dhoward
Admin Group
Joined: June 29 2001
Location: United States
Online Status: Offline
Posts: 4447
|
| Posted: December 07 2006 at 14:36 | IP Logged
|
|
|
Since the latest versions of the SDM seem to be more stable, Ive gone ahead and changed the PowerHome SDM launch code to try and combat the multiple SDM syndrome. I don't know however if it will help out on the PLC lockup problem where the PLC needs to be physically unplugged and plugged back in to clear it's state. To help in tracking this, could everyone who has experienced this post the following info:
PLC firmware revision (PowerHome Help|About|Controllers should give this to you).
USB or Serial.
How many days running before needing to be reset.
Thanks,
Dave.
|
| Back to Top |
|
| |
moniputer
Groupie
Joined: October 27 2006
Location: United States
Online Status: Offline
Posts: 44
|
| Posted: December 07 2006 at 14:39 | IP Logged
|
|
|
ID: SMARTHOME PLC. Insteon Device Manager Controller.
Device Type: INSTEONPLC-USB
Port: USB4
Firmware: 2.13
ID: 05.FC.A4
USB
No set number of days for me.
|
| Back to Top |
|
| |
TonyNo
Moderator Group
Joined: December 05 2001
Location: United States
Online Status: Offline
Posts: 2889
|
| Posted: December 09 2006 at 10:36 | IP Logged
|
|
|
Diversion:
I just saw this on another board...
SH just released SDM 308 (which fixes the VERY annoying shutdown problem)
Maybe related?
My info...
ID: INSTEON-1. Insteon Device Manager Controller.
Device Type: INSTEONPLC-USB
Port: USB4
Firmware: 2.12
ID: 00.D4.2C
|
| Back to Top |
|
| |
jdh2424
Newbie
Joined: October 29 2006
Online Status: Offline
Posts: 8
|
| Posted: December 10 2006 at 19:18 | IP Logged
|
|
|
ID: PLC. Insteon Device Manager Controller.
Device Type: INSTEONPLC-USB
Port: USB4
Firmware: 2.13
ID: 06.6A.2D
USB
1-2 days max, before all devices failed and I need to clear them and then unplug the PLC. I have not changed a thing and when I first set it up it ran for 6-7 days with any issues.
|
| Back to Top |
|
| |
Dean
Senior Member
Joined: August 21 2003
Location: United States
Online Status: Offline
Posts: 109
|
| Posted: December 11 2006 at 23:56 | IP Logged
|
|
|
ID: INSTEON-1. Insteon Device Manager Controller.
Device Type: INSTEONPLC-USB
Port: USB4
Firmware: 2.12
ID: 01.83.8A
No set number of days before a problem happens. I was over 7 days uptime without a problem, then I turned on Status Scan in Insteon Explorer and within 24 hours my system was screwy, although I didn't have the multiple-SDM problem. I did have to unplug my Insteon PLC and my X-10 CM11A, just closing down PowerHome and restarting didn't seem to help.
|
| Back to Top |
|
| |
TonyNo
Moderator Group
Joined: December 05 2001
Location: United States
Online Status: Offline
Posts: 2889
|
| Posted: December 17 2006 at 07:44 | IP Logged
|
|
|
16 days and it happened again.
|
| Back to Top |
|
| |
dhoward
Admin Group
Joined: June 29 2001
Location: United States
Online Status: Offline
Posts: 4447
|
| Posted: December 18 2006 at 16:41 | IP Logged
|
|
|
Well,
Im 14 days and so far havent seen it yet. However, since this seems to be relatively new with latest version of PowerHome, Im thinking it may be the version 278 of the SDM. Im not sure if 308 is any better, but it's worth a try. The previous version of the SDM was 235 and that seems to have been the most stable thus far. I'll work on a download for the SDM 235 so users with this problem can see if it helps or not.
Dave.
|
| Back to Top |
|
| |
TonyNo
Moderator Group
Joined: December 05 2001
Location: United States
Online Status: Offline
Posts: 2889
|
| Posted: December 18 2006 at 17:51 | IP Logged
|
|
|
What about the 308 version that seems to note a lockup fix?
|
| Back to Top |
|
| |
dhoward
Admin Group
Joined: June 29 2001
Location: United States
Online Status: Offline
Posts: 4447
|
| Posted: December 26 2006 at 12:21 | IP Logged
|
|
|
22 days of uptime so far and no problem yet (knocking on my refrigerator since I don't have any wood near me  ). Don't know if it makes a difference or not but Im using the serial version of the PLC since I don't have a USB cable that is long enough to reach.
I think Gustavo was testing the 308 version to see if it was any more reliable. If anyone is using the new version, please post your results here if it seems to be working better. The next version of PowerHome will be ready very soon and Im trying to decide whether to release it with the 235 SDM or the latest which is currently 308.
Thanks,
Dave.
|
| Back to Top |
|
| |
Active Topics 
Memberlist 
Search 
Help
Register 
Login
PowerHome Messageboard : PowerHome General
Topic: Windows Update / Multiple SDM in Sys Tray
