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tachophile Newbie
Joined: May 14 2010
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Posted: May 14 2010 at 03:13 | IP Logged
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Sorry for the dumb post. But, I searched, and didn't find anything on this...sorry if I missed it.
Anyway, I just installed 2.1b on my HTPC (W7x64).
I have an Insteon 2414U hooked up to it.
When going through the setup wizard, the application errors out and has to be closed.
I reloaded the Insteon drivers, and Windows thinks its working.
Besides, I assumed that if the controller wasn't working, there may be a more graceful handling of the exception.
What am I doing wrong?
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grif091 Super User
Joined: March 26 2008 Location: United States
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Posted: May 14 2010 at 06:55 | IP Logged
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I would suspect the 2414 SDM3 interface on a Windows 7 64 bit environment. Smartlabs stopped supporting SDM3 before there was a Windows 7 64 bit environment. Without Powerhome2 running, invoke SDM3.exe directly. If it comes up there will be a blue T shaped ICON in the system tray. I don't run Windows 7 so if Microsoft changed the terminology please adjust. Double click on the blue T shaped ICON and see if you have something that looks like this ....
SDM:DM=active,1.01.138.308,5/14/2010 6:50:34 AM,responded,11.F3.CB,2.13,xdevices=True
starttime=00:07
This shows that SDM3 is running and has successfully connected to the 2414 PLC. Unless and until this is achieved independent of PH2, PH2 will not work with a 2414 PLC.
EDIT: the Smarthome web site indicates the 2414U is NOT supported on Windows 7 64 bit. I would suggest a 2412S Serial PLM as an alternative if you have the option of using a Serial Device.
Edited by grif091 - May 14 2010 at 07:18
__________________ Lee G
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jeffw_00 Super User
Joined: June 30 2007
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Posted: May 14 2010 at 14:46 | IP Logged
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another reason to switch to the serial version is that the USB version is identical to the serial version except they added an internal serial-to-usb converter - one more thing to fail
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tachophile Newbie
Joined: May 14 2010
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Posted: May 14 2010 at 21:36 | IP Logged
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grif091 wrote:
I would suspect the 2414 SDM3 interface on a Windows 7 64 bit environment. Smartlabs stopped supporting SDM3 before there was a Windows 7 64 bit environment. Without Powerhome2 running, invoke SDM3.exe directly. If it comes up there will be a blue T shaped ICON in the system tray. I don't run Windows 7 so if Microsoft changed the terminology please adjust. Double click on the blue T shaped ICON and see if you have something that looks like this ....
SDM:DM=active,1.01.138.308,5/14/2010 6:50:34 AM,responded,11.F3.CB,2.13,xdevices=True starttime=00:07
This shows that SDM3 is running and has successfully connected to the 2414 PLC. Unless and until this is achieved independent of PH2, PH2 will not work with a 2414 PLC.
EDIT: the Smarthome web site indicates the 2414U is NOT supported on Windows 7 64 bit. I would suggest a 2412S Serial PLM as an alternative if you have the option of using a Serial Device. |
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First off, I made a typo. Its not a 2414U, its a 2413U.
Secondly, you seem to be right...I found SDM3.exe, and ran it. I get the same error that I got when running the wizard.
I didn't notice anything on the Smarthome website about compatibility (or incompatibility) with Windows 7 for the 2413U. So, I didn't think about it.
I guess I have to send it back for an RS-32 version.
Edited by tachophile - May 14 2010 at 21:41
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grif091 Super User
Joined: March 26 2008 Location: United States
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Posted: May 14 2010 at 23:29 | IP Logged
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That was an unfortunate typo as the 2413U USB Dual Band PLM is a totally different device type than a 2414U PLC. The 2413U does not use the SDM3.exe interface. If you are getting the same error when running the SDM3.exec directly I am thinking you defined the controller type to PowerHome2 incorrectly. There are specific device drivers from Smartlabs for running any of the USB PLMs, either a 2412U or 2413U. They make the USB version look like the Serial version to the application with a COM port number. First, did you get prompted for a device driver install when you connected the 2413U USB Dual Band PLM to a USB port and second, are you defining the controller type to PH2 as a PLM and not a PLC.
Edited by grif091 - May 14 2010 at 23:35
__________________ Lee G
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tachophile Newbie
Joined: May 14 2010
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Posted: May 15 2010 at 00:01 | IP Logged
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Thanks for pointing this out. I guess I subconsciencely thought it was a 2414 the whole time.
Actually, now that I am paying more attention, I see that there is no 2413U option in the Wizard..Only 2414, 2412, and 2814.
Yes, Windows auto-magically loaded device drivers at install. I also manually loaded the ones from Smarthome just to be sure I had the right one.
FWIW, I was getting the SDM3.exe error if I select either 2414 or 2814 in the wizard. If I select 2412, I do not. I guess that the 2413 should use the same interface as the 2412?
I thnk this is why I was confused about what to buy (and what I bought)
It was recommended to me to get the newer PLC, not the PLM. But, as you mentioned, W7 x64 is not supported by the 2414.
So, I guess I'm stuck with the (not as good) PLM until Smarthome makes a driver that works for my OS.
BTW, thanks for the fast and useful info...very helpful for nubies like me.
Edited by tachophile - May 15 2010 at 00:13
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grif091 Super User
Joined: March 26 2008 Location: United States
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Posted: May 15 2010 at 00:13 | IP Logged
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The 2413 PLM is functionally identical to the 2412 PLM as far as the PLM function is concerned. The 2413 also has the Access Point function built in but that makes no functional difference as far as the PLM side is concerned. Define the controller as a 2412 PLM to PowerHome2. The device drivers make the 2412U/2413U look like a 2412S/2413S with Powerhome2 accessing the 2413U through a COM port number just as it would if you had a 2412S/2413S.
EDIT: the PLM (any version) is many years newer than any of the old PLCs. The PLC is where Insteon started. It does not support the newer Insteon Extended commands as all the PLM variants do. You want one of the PLM variants which you have.
Edited by grif091 - May 15 2010 at 00:23
__________________ Lee G
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tachophile Newbie
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Posted: May 15 2010 at 00:50 | IP Logged
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Excellent. That's great news. I guess I misunderstood the advice I got
about PLC vs. PLM.
Thanks so much for your help. I'll try the wizard with the 2412.
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